company

Privacy Policy

IV&V Australia respect your privacy, and complies with the all the relevant Australian privacy laws.

This policy identifies what private information we collect, how we use it, and how you can have it corrected or removed.  It also explains what you can do if you believe we have interfered with your privacy.

Information we collect

In conducting our business, we collect and retain certain personal information. In particular:

  • We maintain an electronic mailing list for distribution of our newsletter and other such information;
  • We hold contact and payment-related information for attendees at our courses;
  • We maintain a database of contact information for current and potential future clients;
  • We collect contact and work-environment-related information as part of our tCheck service; and
  • We retain résumés for potential employees.

How we use this information


Mailing List:  Names are normally only added to our mailing list following an explicit request to subscribe. In some cases we identify new names by other means, however in thesecases we will only send one mail out unless that person explicitly confirms that they wish to subscribe.  This information is mostly used for distribution of our electronic newsletter, and other related information such as notification of upcoming events which we think might be of interest.   We never release our email list to third parties. On rare occasions we will redistribute information originating from third parties which we think may be of interest, however when we do so it will clearly be identified as having been forwarded by us.

Information related to course attendance:   Information is collected from course applicants. This information includes contact information, and in some cases credit card information. It is used solely for arranging and following up on course bookings, and for collecting payment. It is never released to third parties other than to the extent that is required for these purposes.

Contact information:  We collect and maintain a database of contact information for current and future clients. This information is limited to contact information, employment position, and similar types of data. We do not collect "sensitive" information. We actively seek to correct this information whenever we identify errors.

tCheck responses:  As part of our free tCheck service we request contact information and work-related information such as employer, job position, current projects, etc. This information is used solely for the purpose of processing the tCheck data, and is never released to third parties other than when conglomerated into summary form with no individual identifying data.

Résumés, etc:  We are often provided with personal information such as résumés - either in response to job ads, or unsolicited. Even if we don't employ the applicant, we may retain this information in our files if we think we may be interested in employing them in the future. We never release such information to third parties without the individual's prior explicit permission.

Finding out what information we hold, correcting it, and deleting it

If you contact us on +61 2 9957-6577 we will tell you whether we hold any information about you, and what that information is. If you identify errors, we will promptly correct these in our records. In most cases, we will remove any data we hold about you on request - if we will not do this, we will explain why to you.

If you have any complaints

If you have any concerns or complaints about how we handle your private information, you may contact us on +61 2 9957-6577 and we will attempt to address your concerns. If we do not satisfactorily address your concerns, you have further rights under the relevant Australian privacy laws.